Yes! Valid discount offers apply to both traditional and TryNow purchases. At this time, TryNow purchases are not compatible with our 50% off adjustable bed deal.

TryNow tracks the package and starts the trial upon delivery, at which point you'll receive a notification from TryNow. Note: if your order is shipped in multiple packages your Trial will start when the first package is delivered; you can also extend your trial by emailing our customer experience team to request an extension.

Email our customer support team at returns@bearmattress.com. They will work with you to schedule a pickup.

You can return mattresses according to our normal return policy and 120-Night mattress trial! You can follow our standard returns and refund policy.

Similar to a hotel or rental car company, TryNow authorizes your card to ensure you have the funds available. When you checkout, an authorization for the full amount of your order is placed on your card to reserve funds if you choose to keep your items. An authorization is not the same as a charge in that our systems are strictly ensuring that the card that was provided at checkout is both valid and has the appropriate funds available to cover the cost of any items kept in the future.

TryNow will not charge you for any items until the end of your trial. We do place an authorization on your card for the total amount of your order. This is how we ensure that funds can be captured for items you keep -- it’s just like a hold that hotels or rideshare apps use, and it helps protect us against fraud. The way authorizations display on your statement varies by bank. Typically, authorizations are labeled as “pending” or they will not have a date associated with the charge, indicating that the charge has not yet been posted.

If you keep the mattress that you tried, you will be charged the day after your trial ends and there will no longer be a pending authorization on your card.